ITS News and Events

Outlook Demonstration Schedule Changes

dudley — Tue, 19 Jan 2010 14:57:55 +0000

Please note that all Outlook 2007 demonstrations presentations will now be held in CT-001 and seating must be limited to eight participants. If room is available, walk-ins are welcome. To register for a demonstration, click here. Register for any day and time. Please direct questions to Dede Johnson at Ext. 3720 or Joe Rizzo at Ext. 2455.

Exam Scanning

dudley — Fri, 18 Sep 2009 13:11:28 +0000

This is a reminder to all faculty that exam scanning, done by the ITS Help Desk staff, is now located in the library main floor. The Help Desk is normally open 8am to 8pm Monday through Friday.

Laptop Computer Security Tips

dudley — Fri, 18 Sep 2009 13:08:53 +0000

Laptop computers are always near the top of the “Most Stolen Items” list in America. They are stolen from parked vehicles, airports, offices and libraries. To best protect your investment, the Department of Public Safety offers these crime prevention tips:

Don’t leave laptops unattended, even for short periods.
Purchase a portable locking device that will enable you to secure your computer to a fixed object like desks, tables, etc.
Purchase electronic tracking software for your laptop. This will assist law enforcement in locating your computer if it is missing or stolen.
Take advantage of the Public Safety Valuables Identification Program VIP – to mark your laptop, special engraving tools are available in the Public safety office.

Print Advisory Task Force Formed

dudley — Wed, 12 Aug 2009 13:21:45 +0000

In order to avoid waste, conserve paper and toner, and to better manage costs, ITS, assisted by a new printer advisory task force, will be studying campus printing and copying. Over the next several weeks, printer and copier vendors, accompanied by a member of the ITS staff, may be visiting your department to check your printer and copier equipment and your department usage. The vendors will be proposing solutions to the task force to lower capital and operating costs of campus printing and copiers.

The printer advisory task force is chaired by Joel Cohen, PhD, associate vice president for library & information services (cohen@canisius.edu) and has the following members:

Thomas Prince (princet@canisius.edu), computer support specialist
Ronald Haberer (habererr@canisius.edu), associate controller
Peter Schaber, PhD (schaber@canisius.edu), professor, Chemistry & Biochemistry
Margaret Kraatz (kraatzm@canisius.edu), print shop coordinator
Marc Schnirel (schnirem@canisius.edu), ITS system administrator
Larry Lichtenstein, PhD (lichten@canisius.edu), associate professor, Economics/Finance
Kimberly Noble, PhD (leavittk@canisius.edu), assistant professor, Education
Gary Lew (lew@canisius.edu), senior facilities operations manager
Frank Kirstein (kirstein@canisius.edu), director of computer infrastructure

If you have any concerns about campus printing and copying, please contact a member of the committee.

Change in Network Operating Systems Coming

dudley — Wed, 03 Jun 2009 13:27:25 +0000

ITS will be converting from the Novell network operating system to Microsoft’s Windows Server network operating system. The change will take place over the 2009-2010 academic year and it will provide more cost effective and reliable service, as well as improve computer performance. It will also lay the foundation for many new and exciting services that ITS will finally be able to provide including Exchange mail and calendaring, Sharepoint document collaboration, more secure wireless and remote access networks, and more.

At some point in the near future, Canisius faculty and staff members will be contacted by a member of the Academic Computing team about the conversion of office or department from Netware to Windows Server. The Academic Computing team will modify the configuration on the computers in the department so that everyone is using the Windows Server environment. None of the personal data on your computer will be lost, and you will retain access to all of your departmental data on network drives as well.

If you have any questions or concerns, please call the ITS Help Desk at Ext. 2299 or Joel A. Cohen, PhD, associate vice president for Library and Information Services at Ext. 8410. To read more about this initiative, click here.

Disposal of Sensitive Information

dudley — Tue, 28 Apr 2009 13:40:43 +0000

At the end of the semester, when so many of us are cleaning out old paperwork from our offices, please take extra care to properly dispose of any paper or electronic media that contains sensitive data.

Anything that contains student grades or other personally identifiable information (including old exams, papers, and so on) should be shredded for disposal. This is a requirement of FERPA, the Family Educational Rights and Privacy Act. Similarly, any paperwork or electronic records that contain protected information such as social security numbers should also be shredded or otherwise destroyed. This includes job applications, copies of tax forms that are no longer needed, credit card slips, and so on.

If you need access to a shredder for paperwork, there is one in ITS on the ground floor of the Wehle Technology Center. If you need to dispose of electronic media, such as CDs or floppy disks, please bring them to the Help Desk, also on the ground floor of Wehle.

Submitted by: Matt Gracie, information security administrator, ITS

Date published: 4/27/2009

Purchasing a printer or MFP

dudley — Thu, 16 Oct 2008 18:23:03 +0000

Looking for a new printer? Are you considering one of those multi-function units that copy, scan, print, and fax? Do you need color, legal size output, or an envelope feeder?

Before you buy something that doesn’t work as you had hoped or doesn’t function properly with our network and supported software, check with the ITS Help Desk. The help desk has a list of recommended, supportable printers and multi-function devices. In order to offer the best machines at the best prices, the help desk continually researches and tests printing devices. Please call the help desk at x2299 for more details.