ITS News and Events

Information regarding ESET notifications

admin — Thu, 22 Jul 2010 15:18:08 +0000

ITS is in the process of switching our campus Windows anti-virus software license to a new product. As a result many of you will see, if you haven’t already, a pop-up notification on your computer that ESET is expiring soon. We plan, in the coming week, to “push” out a link to your computer that you will run to uninstall ESET and install Microsoft Forefront. Be assured, however, that ESET will continue to work.

We know that there are some computers on campus that will need an update to Windows in order to accommodate the new software. If your computer is one of those, we will be contacting you to make arrangements to do that as well.

We appreciate your patience and apologize for the pop-up. But you can safely ignore it.

On-line Course Development Workshops This Spring 2010

dudley — Mon, 01 Mar 2010 14:13:30 +0000

By popular demand, there will be another Spring session of the On-line Course Development Workshop this month. Click here (Adobe Acrobat PDF) to sign up, or for more information. The workshop was created to guide instructors and staff through the on-line course creation process. It is highly encouraged that instructors attend if they intend to teach on-line. For more information, please contact Leah MacVie at macviel@canisius.edu.

Microsoft Outlook 2007 Workshops Scheduled

dudley — Wed, 17 Feb 2010 13:59:45 +0000

The move to Microsoft Outlook is progressing and demonstrations are currently being held. If you’re moving to Outlook soon or have been moved and have questions, then these demonstrations are for you. All workshops are being held in Churchill Tower Room 001 and space is limited. To sign up for a date and time, click here.

Exam Scanning

dudley — Fri, 18 Sep 2009 13:11:28 +0000

This is a reminder to all faculty that exam scanning, done by the ITS Help Desk staff, is now located in the library main floor. The Help Desk is normally open 8am to 8pm Monday through Friday.

Laptop Computer Security Tips

dudley — Fri, 18 Sep 2009 13:08:53 +0000

Laptop computers are always near the top of the “Most Stolen Items” list in America. They are stolen from parked vehicles, airports, offices and libraries. To best protect your investment, the Department of Public Safety offers these crime prevention tips:

Don’t leave laptops unattended, even for short periods.
Purchase a portable locking device that will enable you to secure your computer to a fixed object like desks, tables, etc.
Purchase electronic tracking software for your laptop. This will assist law enforcement in locating your computer if it is missing or stolen.
Take advantage of the Public Safety Valuables Identification Program VIP – to mark your laptop, special engraving tools are available in the Public safety office.

Print Advisory Task Force Formed

dudley — Wed, 12 Aug 2009 13:21:45 +0000

In order to avoid waste, conserve paper and toner, and to better manage costs, ITS, assisted by a new printer advisory task force, will be studying campus printing and copying. Over the next several weeks, printer and copier vendors, accompanied by a member of the ITS staff, may be visiting your department to check your printer and copier equipment and your department usage. The vendors will be proposing solutions to the task force to lower capital and operating costs of campus printing and copiers.

The printer advisory task force is chaired by Joel Cohen, PhD, associate vice president for library & information services (cohen@canisius.edu) and has the following members:

Thomas Prince (princet@canisius.edu), computer support specialist
Ronald Haberer (habererr@canisius.edu), associate controller
Peter Schaber, PhD (schaber@canisius.edu), professor, Chemistry & Biochemistry
Margaret Kraatz (kraatzm@canisius.edu), print shop coordinator
Marc Schnirel (schnirem@canisius.edu), ITS system administrator
Larry Lichtenstein, PhD (lichten@canisius.edu), associate professor, Economics/Finance
Kimberly Noble, PhD (leavittk@canisius.edu), assistant professor, Education
Gary Lew (lew@canisius.edu), senior facilities operations manager
Frank Kirstein (kirstein@canisius.edu), director of computer infrastructure

If you have any concerns about campus printing and copying, please contact a member of the committee.

Change in Network Operating Systems Coming

dudley — Wed, 03 Jun 2009 13:27:25 +0000

ITS will be converting from the Novell network operating system to Microsoft’s Windows Server network operating system. The change will take place over the 2009-2010 academic year and it will provide more cost effective and reliable service, as well as improve computer performance. It will also lay the foundation for many new and exciting services that ITS will finally be able to provide including Exchange mail and calendaring, Sharepoint document collaboration, more secure wireless and remote access networks, and more.

At some point in the near future, Canisius faculty and staff members will be contacted by a member of the Academic Computing team about the conversion of office or department from Netware to Windows Server. The Academic Computing team will modify the configuration on the computers in the department so that everyone is using the Windows Server environment. None of the personal data on your computer will be lost, and you will retain access to all of your departmental data on network drives as well.

If you have any questions or concerns, please call the ITS Help Desk at Ext. 2299 or Joel A. Cohen, PhD, associate vice president for Library and Information Services at Ext. 8410. To read more about this initiative, click here.

Disposal of Sensitive Information

dudley — Tue, 28 Apr 2009 13:40:43 +0000

At the end of the semester, when so many of us are cleaning out old paperwork from our offices, please take extra care to properly dispose of any paper or electronic media that contains sensitive data.

Anything that contains student grades or other personally identifiable information (including old exams, papers, and so on) should be shredded for disposal. This is a requirement of FERPA, the Family Educational Rights and Privacy Act. Similarly, any paperwork or electronic records that contain protected information such as social security numbers should also be shredded or otherwise destroyed. This includes job applications, copies of tax forms that are no longer needed, credit card slips, and so on.

If you need access to a shredder for paperwork, there is one in ITS on the ground floor of the Wehle Technology Center. If you need to dispose of electronic media, such as CDs or floppy disks, please bring them to the Help Desk, also on the ground floor of Wehle.

Submitted by: Matt Gracie, information security administrator, ITS

Date published: 4/27/2009

Purchasing a printer or MFP

dudley — Thu, 16 Oct 2008 18:23:03 +0000

Looking for a new printer? Are you considering one of those multi-function units that copy, scan, print, and fax? Do you need color, legal size output, or an envelope feeder?

Before you buy something that doesn’t work as you had hoped or doesn’t function properly with our network and supported software, check with the ITS Help Desk. The help desk has a list of recommended, supportable printers and multi-function devices. In order to offer the best machines at the best prices, the help desk continually researches and tests printing devices. Please call the help desk at x2299 for more details.